support
we're a tiny team, and we read every email.
email support@studyroomies.com and tell us what happened, with your iPhone model if something's broken. we usually reply within a couple of days.
common questions
my sign-in code didn't arrive
check your spam or promotions folder for an email from hello@studyroomies.com. codes can take a minute. you can ask for a new one after 60 seconds, and only the newest code works.
can I change my email?
not in the app yet. email us from your current address and tell us the new one.
how do I delete my account?
in the app, or email privacy@studyroomies.com from your account's email. see the privacy policy for what gets deleted.
someone is being mean
block and report them in the app. that hides them from you right away, and we review every report. for anything urgent or unsafe, email us too.
a purchase went wrong, or I want a refund
purchases and refunds go through Apple: reportaproblem.apple.com. if an item didn't show up in the app, email us with the date of the purchase.
found a security problem?
please email security@studyroomies.com. thank you!